Delivered But Not ReceivedUpdated a month ago

We are so sorry if your tracking is saying “delivered” but you can’t find the parcel! Royal Mail tracking is usually very accurate, so please double check the following:

- Is the address on your order confirmation the correct address?

- Has it been left in  a safe place?

- Has one of your neighbours accepted the delivery for you?

- Is there a calling card tucked anywhere?

Once you have been through all of these options, please do get in touch with us with your order number where we can advise further. We can be contacted on [email protected]