We offer full refunds on unused items returned within 30 days in original, saleable condition with all tags and packaging intact. Pyjamas: Must be returned in original unworn condition with no hair, marks, scent, or damage, including outer packaging
Please kindly note, it usually takes 10 working days for the refund to be processed once the return has reached us (excluding weekends). Once this has been processed on our end, we’ll send you an email to confirm. Our Deliveries and Returns Page has
UK & Europe Returns:. Elizabeth Scarlett RETURNSLevel 4, Cranborne HouseCranborne Rd, Potters BarEN6 3JN. US Returns:. Elizabeth Scarlett ReturnsWebster Fulfillment 300 Webster RoadAuburn, AL 36832.
-Faulty items: We cover all return costs and refund original delivery charges. -Unwanted items: Customer covers return shipping costs. Original delivery charges are non-refundable. We recommend obtaining a certificate of postage for protection. Proce
We don’t currently offer an exchange service, instead we ask that the original item is returned back to us for a refund and a new order is placed for your desired product.
We are sorry to hear that you are not 100% happy with your Elizabeth Scarlett gift. We would love to offer you a gift voucher for the price of the item/s that you have been gifted, so you can buy yourself something that you would prefer. If all packa